Privacy Policy

Last Updated: January 2026

1. Introduction

Bravo Labs ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services (collectively, "Bravo Network"). By accessing our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and organization name provided voluntarily through our "Book Demo" or contact forms.
Technical Data: IP address, browser type, device information, and usage logs automatically collected via server logs or analytics tools.

3. How We Use Your Information

We use your data for the following purposes:

To provide and maintain our network infrastructure services.
To communicate with you regarding your demo requests or inquiries.
To monitor the usage of our services and detect security anomalies.
To comply with legal obligations in Hong Kong.

4. Data Security

We implement industry-standard security measures, including AES-256 encryption and strictly controlled access policies, to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Under the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong, you have the right to request access to and correction of your personal data held by us. To exercise these rights, please contact us at network@bravolabs.qzz.io.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We are not required to notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this policy periodically for any changes.

Terms & Conditions

Effective Date: January 2026

⚠️ IMPORTANT NOTICE: THESE TERMS CONTAIN LIMITATIONS OF LIABILITY AND DISCLAIMERS OF WARRANTIES. PLEASE READ THEM CAREFULLY.

1. Acceptance and Modification

By accessing or using Bravo Labs or any of its services, you agree to be bound by these Terms. Bravo Labs reserves the right to modify, replace, or update these Terms at any time without prior notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for changes.

2. Service Availability ("As Is" Disclaimer)

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Bravo Labs expressly disclaims all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that:

The Service will meet your specific requirements.
The Service will be uninterrupted, timely, secure, or error-free.
The results obtained from using the Service will be accurate or reliable.
Any errors in the software or infrastructure will be corrected.

3. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BRAVO LABS, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS SERVICE.

4. User Responsibilities & Prohibited Conduct

You agree not to misuse the Service. You are solely responsible for your conduct and any data you transmit. You are agreed that Bravo Labs has no responsibility or liability for the deletion of, or the failure to store or to transmit, any content and other communications maintained by the Service.

5. Indemnification

You agree to defend, indemnify and hold harmless Bravo Labs from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (a) your use of and access to the Service; or (b) your violation of any term of these Terms.

6. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

8. Contact Us

If you have any questions about these Terms, please contact us at network@bravolabs.qzz.io.